Change how an accent sounds in real time on contact center calls.
Sanas Funding History
Sanas is a US company providing a real-time speech AI platform for accent translation, noise cancellation and speech translation in contact centers.
Company Overview
Sanas
Founded 2021 · Palo Alto, California
Official WebsiteSanas Funding Timeline
Series B
US$65 million
Teleperformance bought an equity stake and became an exclusive reseller for many large customers under a parallel agreement.
Led by Quadrille Capital. Participation included Insight Partners.
Source · siliconangle.com ↗Series A
US$32 million
Alongside the raise, Sanas announced a strategic partnership with Alorica to deploy real-time accent translation across its customer-service operations.
Led by Insight Partners.
Source · techcrunch.com ↗
Sanas Founding Team
Shawn Zhang, Maxim Serebryakov, and Andres Perez Soderi started Sanas at Stanford after hearing from a classmate who had lost a contact center job because of accent bias. They worked on changing how speech sounds in real time. Sharath Keshava Narayana later joined as CEO and co-founder.
Sanas Products
Sanas Company Development
Real-Time Speech Processing Extends Beyond Contact Centers
The purchase of Tomato.ai extended Sanas's distribution strategy beyond an individual contact center deployment. The stated aim was to bring real-time speech processing further into the communications systems and carriers that deliver calls.
Sanas Competitive Landscape
Changing the Call While It Happens
Sanas intervenes while a conversation is in progress, reducing noise or changing how speech comes through. RevComm's MiiTel emphasizes the record and analysis of business calls. A contact center evaluating either tool has to decide whether its problem is intelligibility in the moment or improving performance through later review.
