Thoughtful Revenue Cycle Automation
Automate billing and claims tasks in healthcare operations.
Thoughtful developed AI agents for healthcare billing review, claims and related revenue cycle tasks. It later combined with Access Healthcare and SmarterDx to form Smarter Technologies.

Founded 2020 · New York, NY, USA
Official WebsiteUndisclosed
The strategic investment supported wider adoption of Thoughtful.ai’s automation tools for healthcare billing and collections.
Led by New Mountain Capital.
Source · businesswire.com ↗US$20 million
Thoughtful AI announced the financing alongside the launch of its agents for healthcare revenue cycle work.
Led by Drive Capital.
Source · businesswire.com ↗Alex Zekoff brought experience building enterprise software to Thoughtful AI, which he started with Dan Parsons. They applied automation to healthcare revenue cycle work, where teams handle recurring administrative tasks across billing and payment.
Automate billing and claims tasks in healthcare operations.
Thoughtful AI's agents focused on billing and claims. Its combination with SmarterDx and Access Healthcare placed that work alongside clinical documentation and managed revenue-cycle services, extending the scope of the resulting business.
Standalone automation can take on a defined billing task. Smarter Technologies combined Thoughtful's agents with businesses that work on documentation and revenue-cycle operations, so the offering can address more of the process across clinical and billing teams.